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(20 reviews)
50% of customers recommend this property

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Resident Reviews

submitted by Karen P. - |Recommended: NoThe only pro about this place is the space is big enough for one adult and the are is great. Other than that the building is old SUPER OLD, almost nowhere to park, make sure to have a AC unit cause it gets hot in the summer. Also depending on your unit their will be a lot of exposed rusty pipes. For the price they are renting these units at for the quality you get. I’d go elsewhere
submitted by Josh - |Recommended: NoMy experiences at the Windsor has been fine. I don’t regret living here but wouldn’t recommend it either. Lived in two apartments here 2 bed and studio . Both apartments I have moved into were dirty and full of broken stuff. The place I just moved into did not have smoke or carbon monoxide detectors installed they were just sitting out on the counter so I called the front desk and they sent a maintenance worker to put them up and assured me that they worked. Not true, they expired in 2019. That means that they were not functioning properly for two to three years. Pretty sure thats a code violation. That was fixed the same day. The apartment had many other problems and was not clean. All of the issues in my current apartment were fixed within a few weeks and the guy that did all of that was super helpful. His name was Marcus. I have had issues with other maintenance staff here not fixing major things so that was very nice. Would go into more detail but reached 1000 character limit.
submitted by Patrick R. - |Recommended: YesThe Windsor does a good job of feeling like home — It is well working and quiet. A great place to live.
submitted by Loden R. - |Recommended: NoMeh — The Steve brown people are snobby and rude, 100 move in guarantee is a lie and they will be condescending and short about any issue you have.
submitted by Wei Y. - |Recommended: NoNoisy in summer and fall — There are two air conditioning fans outside of the other building Still Steve Brown's property , but very closed this building. For the distance, it's about 4 yards. The fans usually work 7 24 from May to October. It's very noisy. I know talk is cheap. So I measured the noise using my iPhone's dB meter' APP, it shows when the fans work, the dB-A a measurement of noise in the world is 65. Imagine you sleep with dB-A 65 relatively equal to the sound of vacuum cleaner , it's very annoying and makes me hard fall asleep. My advice for other tenants avoid the units whose bedrooms' windows facing the side of trash cans. If you walk around the building, you will know what I mean.
submitted by Nick M. - |Recommended: NoPoor Management, lots of service issues — The building and style caught our attention and the price solidified our decision to sign here. When we moved in, we realized why the price was so low... Upon move in, almost all of our screens were missing or severely damaged and were not replaced until about a 1-2 weeks later when bats got into our apartment through them. We submitted the requests the day we moved in, and when the bats got in on THREE SEPARATE OCCASIONS, we had to force the matter a second time. Past fixing screens, they offered no help or guidance on what to do about bats getting in. We had to consult a doctor about rabies vaccines, and our case with Animal Control is still active because we have a pet who was exposed. Additionally, they did not check the oven prior to our move in and we found that it was leaking gas into the apartment and missing an entire heating mechanism. We are 2 months in and still do not have a functioning oven. The flooring near our bathroom has significant cracks and damages. We found this out when our toilet flooded and the tenants below us came up and told us toilet water had leaked on to them from the ceiling. Those tenants told us this was not the first time they had experienced such leakages since leasing with Steve Brown. If you are planning on grounding any electrical appliances, you will not have luck here as they only have 2 prong outlets without grounds. Our stove is daisy-chained by an extension cord to an outlet on the opposite end of the kitchen. We also stupidly signed a lease for the overpriced parking lots they offer a block from our place. Parking spots are not assigned, nor clearly marked, so really anyone with a piece of plastic hanging from their car mirror could park here and take up spots that actual tenants pay for. This happened to us once, where we COUDLN'T FIND A SPOT in the parking lot WE PAY RENT FOR and had to park precariously near the drive way probably limiting other tenants' ability to pull out. Also, today I went to my car and found the WINDSHILED WAS SHATTERED DUE TO A FALLEN BRANCH FROM AN UNKEMPT TREE OVER THE PARKING SPOT. The leasing office did not offer any compensation nor did they do anything to alleviate the situation such as trim their trees or paint lines on the lot or assign parking spots . They can only say make sure to take good pictures for insurance. I worry for winter. Will they plow the lot Remove dangerous hanging icicles Resurface it in the spring Fix the potholes Re-paint the parking lines If they manage their parking lot anything like they do their properties, I highly doubt it. I would look at every other option before considering SBA. Throughout all of the bad luck, every employee I dealt with was zero help and nobody took any responsibility other than the maintenance workers. None of the workers have any power to do anything and the upper management is virtually non-existent. I would pay 400 extra in rent for better property management.
submitted by Maya T. - |Recommended: NoNot the best, not the worst — The neighbors are pretty darn loud, I didn't realize that there is not a garbage disposal, and the outlets are all two prong outlets, not three so you need converters to plug in most things.
submitted by Hannah P. - |Recommended: YesI think the property has a charm about it since it is so old. — I would say that it would take some getting used to since everything is a little old and worn out but it has its perks. The stairs are not great but you get used to them.
submitted by Elizabeth B. - |Recommended: YesOld Charm — The biggest detraction is difficulty with water in kitchen and bathroom sink warming up. It takes minutes for the water to warm to tepid, and it rarely gets hotter than that. The maintenance man has explained this problem as old pipes, old boiler. We use bleach to wash dishes and have to double rinse plates in holder with boiling water. The lowest of the back steps needs to be properly graded and melted snow dripping from the building creates ice patches that need to be salted.
submitted by Isaac R. - |Recommended: NoReview title — Review
submitted by Evelyn B. - |Recommended: YesAmazing — Extremely peaceful. Beautiful interior
submitted by Yijing B. - |Recommended: NoOld building with lots of issues — When I first moved in, I end up submitting quite a few maintenance requests that were not addressed for weeks. Also when the blinds fell in my bedroom, it took far too long for them to be replaced, even after I called the emergency maintenance number. There were a lot of fixes the handyman kept saying he would make, but never did. The staff in the office are always very nice and professional and helped me through a tough time. Unfortunately in the building I could hear my neighbors having sex and playing their music too loudly,
submitted by Mara R. - |Recommended: YesPerfect sized studio with character — I love the historic character of my studio apartment- it was the perfect size for one person. My neighbors in the building were mostly very respectful and quiet. The one issue I had with the apartment is that the walls are not very sound proof- I can always hear people stomping up and down the stairs and it is very loud when the people who live above me walk around.
submitted by Isaac E. - |Recommended: NoOld and needs more maintenance — If you enjoy an upbeat lifestyle of living downtown, knowing that something is always going on, the noise may not be an issue. However this property is old and requires a lot of maintenance and I feel like most of it is neglected and only half fixed to avoid spending too much money. Having a designated parking spot was way too expensive month to month, so I've been dealing with street parking which has it's up's and down's but overall I save more money utilizing times and dates street parking is free. If you don't want to consciously think about that, you may want to get your own personal parking spot. Comparing the staff to my past apartments, staff are very professional and quick to get back to you. Overall it could be better in many ways, but at least you can efficiently discuss the problems with the staff and you're not ignored.
submitted by Gretchen H. - |Recommended: YesSteve Brown is the best — The staff and maintenace are the best in town. Always polite and willing to work with you. No waiting and being overly-questioned about maintenance requests, they are always completed. Lots of pet-friendly properties and prices are pretty reasonable.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Windsor, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Windsor, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose